He77's Privacy Policy & Data Protection

Welcome to he77.org. Our privacy policy is designed to protect the personal data of every member who uses the he77 platform. he77 believes your personal information belongs to you — we only use what is necessary to provide our services.

This privacy policy applies to all he77 services, websites, and mobile applications. By using the he77 platform, you agree to this privacy policy. If you have any objections to any part of it, please contact our support team before using the platform.

As a responsible online betting and gaming platform, he77 is committed to protecting user privacy at every level — from system design through to customer support.

Various types of information are collected when you register and use the he77 platform. This data comes from three main sources — what you provide directly, information collected automatically as you use the service, and data collected to meet legal obligations.

He77 uses collected data only for specific, legitimate purposes. Under our privacy policy, no information is used unnecessarily. The primary purposes are outlined below:

• Account Management: Creating, maintaining, and keeping your he77 account secure.
• Payment Processing: To ensure deposit and withdrawal transactions are processed smoothly.
• Identity Verification: Verifying your identity and preventing fraud as part of the KYC process.
• Customer Support: Resolving your complaints, questions, and issues.
• Service Improvement: Analyzing usage patterns to improve and enhance the he77 platform.
• Promotions & Bonuses: Sending you relevant offers and bonuses based on your preferences.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Responsible Gaming: Detecting unusual gaming patterns to ensure member safety.

Your data on he77 is stored on secure servers. In line with our privacy policy, information is retained only for as long as necessary or as required by law.

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Even after account closure, certain data may be retained for a minimum of 5 years due to legal obligations.
• Transaction Records: Financial transaction data is retained for a defined period for audit purposes.
• Cookies & Session Data: Typically retained for 30 days to 1 year.

Once data is no longer needed, he77 deletes it securely. Our server infrastructure undergoes regular security audits, and all data is protected through encryption.

A core principle of he77's privacy policy is that we never sell your data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Required information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: he77 may be required to provide information to relevant authorities pursuant to a court order or government directive.
• Technology Service Providers: Hosting, cybersecurity, and analytics providers may access limited data under strict confidentiality agreements.
• Fraud Prevention: Minimal data may be shared with agencies that help detect suspicious activity.

The he77 website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device. he77 uses the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure platform security. Without these cookies, the he77 platform will not function properly.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytical Cookies: To better understand platform usage patterns and improve our services. This data is kept fully anonymized.
• Security Cookies: To detect suspicious login attempts and bot activity.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the he77 platform from functioning properly.

He77 uses the latest technologies and practices to protect your data. Under our privacy policy, data security is an ongoing commitment — we continuously improve rather than settle for a fixed standard.

• SSL/TLS Encryption: All communications on he77 are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional security layer for account login.
• Firewall Protection: An advanced firewall system protects against cyber attacks.
• Regular Security Audits: Regular security audits conducted by third-party specialists.
• Restricted Access: Only authorized personnel are permitted to access sensitive information.
• Data Encryption: All stored data is kept in encrypted format.

Under he77's privacy policy, every member has fundamental rights over their own data. We respect these rights and act on them as promptly as possible.

To exercise any of these rights, please contact the he77 support team. We typically respond to requests within 30 business days. In some cases, certain data may not be deletable due to legal obligations.

He77 is for individuals aged 18 and above only. In line with our privacy policy, he77 never knowingly collects information from minors.

• Age verification is carried out at registration, and users under 18 are not permitted to create an account.
• Age verification is confirmed through documents submitted during the KYC process.
• Any data relating to a minor found in our systems will be deleted immediately.
• He77 works with parents and guardians to prevent minors from accessing gaming.

He77 may update this privacy policy from time to time. For any significant changes, we will notify you through the following means:

• An SMS notification will be sent to the registered mobile number.
• A pop-up notification will be displayed when you log in to he77.
• The "Last Updated" date on the website's Privacy Policy page will be revised accordingly.

Continued use of he77 following any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to he77's dedicated Privacy Team. We typically respond within 24–48 hours.

When contacting he77 regarding privacy policy matters, please include your registered mobile number and account details so we can assist you promptly.